Customers are reporting being left stranded after their interaction with HeroShe. Reports indicate that the company has fallen short on service expectations, leaving some users facing difficulties accessing […]
Airbnb Leverages AI to Revolutionize Customer Service in US
Airbnb is quietly pioneering a new era of customer service through its innovative deployment of an AI-powered chatbot. In the US, this move signifies a significant leap forward […]
Amazon’s Q Business Powers Public Chatbots: Revolutionizing Enterprise AI
In the dynamic field of artificial intelligence (AI), businesses are exploring new ways to leverage this technology for enhanced customer interaction. Amazon, a frontrunner in both cloud computing […]
AI Startup Lace Raises $14M to Revolutionize Home Service Customer Service
Lace AI, an innovative startup leveraging artificial intelligence (AI), has secured $14 million in seed funding to revolutionize customer service for home service businesses. The company’s platform analyzes […]
Westpac CEO Apologizes for Blocking Crypto Transfer, Customer Loses Out on Potential Gains
Anthony Miller, CEO of Westpac, issued a public apology after the bank froze customer accounts and blocked a $30,000 transfer to CoinSpot cryptocurrency exchange. The incident occurred when […]