Coinbase has significantly reduced the number of frozen user accounts following a major internal system overhaul. The crypto exchange reported that problematic account restrictions have dropped by 82 percent in recent weeks, according to a June 6 update shared on social media platform X. Coinbase CEO Brian Armstrong admitted that resolving account freezes took longer than expected but emphasized the company’s shift in focus towards addressing this issue head-on. He encouraged users still experiencing problems to contact Coinbase Support for immediate assistance. Product leader Dor Levi has been tasked with leading this major overhaul, emphasizing the need to eliminate unnecessary restrictions and address past shortcomings. Levi explained that improved machine learning tools, along with enhanced verification processes within the app, are key drivers in reducing false positives previously leading to unnecessary account freezes. In addition, Coinbase is implementing new monitoring measures to further prevent similar issues in the future. The company’s focus remains on releasing additional features and ensuring user security aligns with its regulatory compliance goals. Coinbase’s 82% reduction in frozen accounts indicates progress towards a more efficient platform experience for users.