DOJ Investigation Launched into Coinbase Data Breach Caused by Bribed Indian Customer Support Agents

The U.S. Department of Justice (DOJ) has opened an investigation into a data breach at Coinbase, alleging that customer support agents in India accepted bribes to grant unauthorized access to sensitive user information. Bloomberg reported on May 19th, citing sources familiar with the matter, about how DOJ investigators are collaborating with other U.S. and international law enforcement agencies following Coinbase’s public disclosure of the breach on May 15th. The exchange revealed that a group of outsourced customer service workers misused their access privileges to steal data from a limited number of users. Coinbase has taken immediate action, terminating those involved. )