A Paradex user, known as Systemic Strategies, incurred a significant financial loss after experiencing technical issues during option trading. The user allegedly suffered losses of $218,922 following the execution of trades on the platform involving low-volatility options. Their account was subsequently locked and positions were liquidated forcibly, leading to their financial loss. Despite seeking to report pricing discrepancies through a bug bounty program and even sending an email regarding the matter, Systemic Strategies found that unrealized profits could not be withdrawn. Paradex’s market makers did not adjust the pricing, prompting them to continue trading as usual. After investigating, Paradex acknowledged the pricing error but accused the user of violating trading rules by labeling them as an ‘attacker’. Consequently, compensation was denied.