Users experiencing the Base app beta recently may have noticed unexpected fluctuations in their account balances, but the team assures no funds were lost. The issue stemmed from a display update, not a security or infrastructure failure. 🤯
Base explains that this change now displays zero balances for coins with no trades, ensuring portfolios reflect real market activity rather than placeholder values.
The clarification comes after a temporary disruption of several crypto platforms caused by an AWS outage. While many services were impacted, Base emphasizes the issue was resolved swiftly, and no funds were affected. This transparency helped reassure users that their assets remain secure as the network continues to refine its performance.
This incident highlights the importance of clear communication during platform outages for regaining user trust.