Walmart Leverages OpenAI for AI-Powered Shopping Enhancements

Walmart has entered a strategic partnership with OpenAI to integrate AI capabilities into its online shopping experience. This collaboration aims to boost customer engagement and streamline employee training through the use of ChatGPT, according to Walmart CEO John Furner. This initiative seeks to enhance online referrals by 20% and empower employees with AI skills. The partnership is set to redefine the retail landscape and deliver a more personalized e-commerce experience.