FTX has partnered with Payoneer, a leading payment distribution service provider, to distribute customer refunds in connection with the bankruptcy proceedings of the exchange. Payoneer will act as an optional intermediary, assisting with reimbursements for eligible retail customers who are registered and deemed eligible under legal processes related to the bankrupt exchange. The service will be available starting June 30, 2025. Customers must lodge requests for reimbursements through the official claims portal after May 30, 2025. 21-day notice periods have elapsed without objection, and only then will distributions proceed to the transferee holder on the approved claim register of the Notice and Claims Agent.