Recent unauthorized withdrawals from inactive Bitcoin wallets managed by Alby have raised alarm bells among users, prompting calls for increased transparency and clarity regarding wallet policies. While market reactions remain muted thus far, the incident raises significant concerns about trust in self-custodial service providers, particularly as it sheds light on potential vulnerabilities within such services. Alby recently introduced a new ecosystem of products including Alby Hub and Alby Go, changing the functionality of user accounts. However, this recent development has spurred discussion regarding the need for clear protocols when handling inactive balances to prevent similar incidents in the future. While initial market impacts appear limited, user confidence is being tested as questions about Alby’s policies remain unanswered. The incident emphasizes the imperative for companies like Alby to develop more robust policies that safeguard user funds. This situation also highlights a wider need for greater regulatory oversight and accountability within the cryptocurrency industry to build stronger trust among users.