Coinbase has made significant progress towards improving user experience, reducing account freezes by a substantial 82% under new leadership. The company’s recent operational updates aim to increase transparency and efficiency for users. CEO Brian Armstrong credits these changes, driven in part by Dor Levi’s efforts as lead of account restrictions, with addressing long-standing concerns about account freezing. 82% reduction reflects advanced machine learning models alongside operational improvements at Coinbase. The company emphasizes this change will enhance user satisfaction while boosting market trust and potentially driving growth. Users have welcomed the news, praising improved access to their accounts on social media, and expect further efficiency in handling future issues through self-service options.