Coinbase has significantly reduced account freezes, cutting them by a remarkable 82% through improved machine learning models, enhanced self-service options, and upgraded infrastructure. This follows widespread user concerns about sudden freezes, a challenge addressed head-on by the company’s new executive Dor Levi. 82% reduction was achieved as part of Coinbase’s efforts to resolve legal disputes as well. Coinbase settled its legal battle with BiT Global over the delisting of their wBTC token, reaching an agreement that dismisses the lawsuit with prejudice and covers legal costs for both companies. The company emphasizes a commitment to making freezes rare and only enacting them in necessary scenarios like fraud prevention or court orders. Levi further highlighted the implementation of new system-wide upgrades, improved user workflows, and enhanced machine learning models resulting in fewer false positives, leading to less unnecessary account locking.