Westpac Leverages AI to Tackle Scammers in Australia

Australian banking giant Westpac has taken a proactive stance against online fraud, deploying an innovative AI tool developed by the bank’s internal team. This real-time solution aims to enhance customer service by quickly detecting potential scams during interactions, spearheaded by CEO Anthony Miller who emphasizes the importance of protecting customer assets. Westpac’s investment in this technology aligns with broader industry trends for combating digital crime.