DOJ Launches Investigation into Coinbase Customer Service Agents’ Role in Data Breach

The US Department of Justice (DOJ) has initiated an investigation into Coinbase customer service agents working in India, who allegedly accepted bribes to facilitate unauthorized access to user data. This follows the company’s announcement of a data breach on May 15th that affected a limited number of customers. According to Bloomberg, investigators are scrutinizing how these agents abused their access privileges to steal personal information for a small subset of users. The exchange disclosed that it fired contractors involved in this incident after they were identified abusing their access to systems.