Backpack Launches Claims Portal for Former FTX EU Customers

Backpack has initiated the next phase of recovering funds from the collapsed FTX EU platform. On May 12, the company announced that former FTX EU customers can now begin claiming their cash balances. To proceed with claims, users must open a Backpack exchange account and complete Know Your Customer (KYC) verification. The company emphasized the importance of matching personal details between FTX EU and Backpack to ensure a smooth verification process and avoid delays in receiving payments.