MTN Ghana has addressed customer concerns about rapid data depletion, attributing it to the shift from 3G and 4G to 5G networks and increased video streaming. CEO Stephen Blewett dismissed allegations of deliberate data theft, emphasizing that he’s faced similar claims globally. He clarified that enhanced network speeds contribute to higher data usage, not intentional manipulation. Blewett further highlighted MTN’s commitment to transparency through internal revenue assurance teams and external audits. This comes amidst customer complaints across both Nigeria and Ghana regarding vanishing data during the period of 5G network transition and price hikes. These issues have sparked calls for explanation from customers, prompting social media conversations and engagement with telecom regulatory bodies like the Nigerian Communications Commission (NCC) and the FCCPC in hopes of a resolution.